Fully funded PhD Studentship Performance measurement and management in business support services



The School of Business and Economics at Loughborough University invites excellent applications for the above PhD Studentship starting October 2013

The Studentship is open to home/EU and international/overseas students. It will run for 3 years and it includes:

  1. A stipend of £13,726 p.a. plus fees paid at the home/EU rate for three years  

* Please note that due to funding restrictions international/overseas students will be required to find funding to cover the difference between home/EU fees.

About the project:

The Shared Service Centre (SSC) model retains support services in-house and combines a market-style, customer-centred, outlook with in-house management direction and control.  The creation of a SSC typically involves a number of dispersed processes units being brought together in one geographical location.

Previous research at Loughborough has identified that there is a move from “managing by the numbers” to “managing through the people” and that performance improves as a by-product of people centred actions such as instilling pride, through reputation building, and by focusing attention on constructive actions. Key areas for attention are: 1) Face-to-face communication; 2) Empowerment underpinned by relevant and reliable information; 3) Continuous improvement, and 4) Benchmarking through extensive use of peer-to-peer networking forums and company visits.

This is an exciting opportunity to work with leading experts in business process management and a range of blue-chip companies throughout the world.

The successful candidate must be prepared to travel and to have (or the ability to develop) high level analytical skills in respect of quantitative and qualitative data. Fluency in English is essential.

Supervisory team:

Professor Lin Fitzgerald, Professor of Management Accounting

Professor Will Seal, Professor of Accounting and Management

Ian Herbert, Senior Lecturer in Accounting and Financial Management

How to apply

Candidates are requested to submit:

  • An application form
  • A curriculum vitae
  • A cover letter explaining your interest in, and aptitude for, the topic of this research project. In particular we would like to learn about:
  1. Why you are attracted to this particular research opportunity?
  2. What qualities you feel they can bring to the project?
  3. How does the studentship fit with you career aspirations?
  • A 2,000 word research proposal based on the topic of the research project. We ask you to specify a research question, clearly identify a gap in the academic literature and generally develop a roadmap for this research.
  • Copies of your transcripts/certificates
  • Two academic references.

For enquiries and details on how to apply please contact:

Tracey Preston

01509 228276

phdinbusiness@lboro.ac.uk

Please quote SBEPMM13 on your application

Studentship application deadline: 31st July  2013

For further details please contact: Ian Herbert (I.P.Herbert@lboro.ac.uk).

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